Helping a Luxury Hotel Maintain the Winning Edge by Transforming its IT Architecture

A leading American international luxury hotel with 50+ properties across the US, Canada, and Mexico, was facing significant performance challenges due to hardware restrictions and end-of-support for its hardware and existing ERP software. Additionally, the client couldn’t apply the most up-to-date security vulnerability patches. Because of these technical constraints, the client wanted a cost-effective solution to upgrade its enterprise application and database to the latest version and to implement a disaster recovery instance on Oracle Cloud Infrastructure for better business continuity.

We helped the client consolidate and optimize its ERP technology landscape leading to improved scalability, a fully regulatory-compliant system, reduced CAPEX, and enhanced performance – empowering the client to deliver a superior customer experience round the clock.

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